modus operandi (overview)

- I will answer all questions asap, and take more detailed pics on request.

- I always search for the best postage service & price.

- Viewing by appointment is encouraged. (Skype is also available).

- All guitars are set up before dispatch if needed (unless stated).

- All guitars include at least a serviceable gigbag; many have cases or professional gigbags. I NEVER send an instrument unprotected!!

- All guitars are dispatched fully insured within courier-proof packaging.
- Customers are given a direct e-mail and contact number. It's a personal service.

- Payment can be by bank transfer (BACS), PayPal e-check, PayPal*, cheque or cash on collection.

- PayPal* is recommended for international purchases or new customers as it gives additional buyer protection, although cheaper for international payments than bank transfer.

- International bank transfers OK as long as the buyer covers all fees (and I receive the correct amount into the account)!

* For full payment info, terms and conditions see below (particularly with regard to PayPal)